Refunds Policy

If you change your mind, refunds can be made on the price paid for unused vouchers, products and gift cards within 30 days of purchase. Refunds cannot be given for vouchers that have been used or either redeemed with, booked or ordered with the supplier.

Please note:

• Once an experience has been booked with an experience partner, you are bound by their terms.
• Refunds cannot be given on expired, extended or exchanged vouchers.
• Upon redemption of Theatre tickets, River Cruises and hotel bookings, once a booking has been confirmed, these are not refundable or exchangeable with WonderDays and you are deemed to be a customer of the partner you have chosen and therefore accept their terms and conditions.
• Refunds can only be made to the original purchaser and monies will be refunded directly to the original method of payment.
• A written (including email) request for a refund must be made within 30 days of purchase. In the event of a refund being applicable, we will refund to your credit or bank debit card, minus any applicable charges.
• If you are not the original purchaser but have changed your mind about an experience within 30 days of purchase, provided the voucher hasn't been used to redeem, book or order with a partner in this time, WonderDays Ltd can credit the amount paid onto a gift card for use on another experience.
• A written (including email) request for a credit onto a gift card must be made within 30 days of purchase.
• Postage charges are non-refundable.
• Your statutory rights are not affected.

*Our full Terms & Conditions can be found here https://www.wonderdays.co.uk/terms-conditions