Gift Cards and Exchanges

Sometimes no matter how well you know someone, you might not always make the right choice for their perfect gift.

One of the perks of purchasing through WonderDays is that our vouchers can be swapped for a different experience, as long as it hasn’t been booked with the experience partner. Just enter the vouchers at checkout as form of payment.

You can also exchange more than one voucher for something else –the total amount will then be combined for you to use for an alternative experience.

We try to be as flexible as possible, so you can exchange your voucher more than once, providing that your voucher has not yet been activated or booked with the experience partner.

How to Exchange Your WonderDays Voucher

Exchanging your voucher to a different experience is very easy.

To exchange your experience, please follow the below demonstration:

1. Choose your new experience

Browse wonderdays.co.uk, pick the experience you'd like instead and click Add to Basket. You can choose something worth more or less than your voucher.

2. Go to the checkout

Click Go to Checkout in your basket, then fill in your delivery and billing details. The exchange option appears once your address details have been submitted.

3. Open the exchange form

In the Payment Details section, find the line below and click Click here.

4. Enter your voucher number

Type in your 16-character voucher number and click Apply Now. If your number doesn't start with W, a PIN box will appear for you to fill in too. Exchanging more than one voucher? Click the + to add another.

Use the same email address at checkout as the one on your voucher, or verify your voucher on My Voucher first. Otherwise we may not be able to match it to you.

5. Place your order

Your voucher's value comes off your order total. Then click Place Order.

  • Your voucher covers the full amount: you'll see No Payment Needed.
  • Your new experience costs more: pay the difference by card.
  • Your voucher is worth more: you'll get the balance as a gift card.

Good to know

  • Promotional discounts can't be used with gift cards or exchanges.
  • Once a voucher has been booked or redeemed with the experience provider, it can't be exchanged.
  • Vouchers marked Non Exchangeable can't be exchanged.
  • Has your voucher just expired? You may still be able to extend it on My Voucher. Extend it first, then exchange it.

Gift Cards

What can I use my Gift Card for?

Our flexible gift cards can be used for any of our experiences on our website, and even as payment for shipping costs!
Most of our customers use these partially for smaller transactions, or you can choose a higher value experience and pay the difference at checkout.
You can browse our experiences that we have to offer on our website here.

How do I use my Gift Card?

To use your gift card, you would follow the exact same process as if you were exchanging your WonderDays voucher. Please refer to the above slides.

Of course if you have any issues or further queries regarding gift cards and exchanges, please feel free to contact our customer service team at hello@wonderdays.co.uk